Age-Inclusive Web Standard

Avoid hiding actions inside abstract icons or hamburger menus

Do not make mobile app use mandatory

Do not force time limits on older or cognitively diverse users

Avoid requiring memorisation across steps or screens

Do not move, animate, or interrupt content without user initiation

Keep support options visible throughout high-risk flows

Provide help at the point of need, not only in a separate FAQ

Write error messages that reassure rather than alarm

Use language and visual design that does not imply the user has made a serious mistake

Write transactional content at a reading level accessible to all adults

Ensure critical information is available outside the digital interface

Do not use PDF as the primary format for transactional or time-sensitive information

Do not use manipulative interface patterns that exploit lower digital literacy